The Investigations Section within the OIG is responsible for the detection and investigation of fraud, waste, and abuse within Corporation for National and Community Service programs and operations. Special Agents conduct various criminal, civil, and administrative investigations. Some of our criminal investigations are conducted in conjunction with other federal, state or local law enforcement agencies. Criminal investigations are presented to the U.S. Attorney and, in some cases, the local prosecutor, for criminal prosecution and/or civil recovery.
The Investigations Section also conducts fraud awareness briefings and provides a pamphlet entitled "OIG Investigations and You" which discusses the Corporation for National and Community Service employees' rights and responsibilities regarding investigations. Also, See;
The Investigations Section also maintains the Fraud Hotline which can be used to report fraud, waste and abuse involving Corporation for National and Community Service programs and operations.
Agency Employee’s Lack of Oversight of VISTA Project Resulted in Waste of $700,000
Due to the carelessness of a CNCS State Program Specialist, the Corporation disbursed more than $700,000 in Federal funds for unallowable and/or otherwise impermissible service activities. OIG found evidence that the employee provided inaccurate guidance that allowed VISTA members to serve in staff position(s). Additionally, the employee approved 13 VISTA Assignment Descriptions (VADs) that impermissibly allowed the sponsor to assign VISTA members to perform direct service. When members complained about these assignments, she made no meaningful effort to resolve their concerns and instead withheld information about the complaints from her supervisors and from the VISTA project site. The employee was allowed to retire prior to imposition of disciplinary action.
Case ID: 2014-021
Improper Use of Federal Contracting Funds (Unfounded)
A Hotline complaint alleged that CNCS National Civilian Community Corps (NCCC) officials violated Federal procurement regulations when they spent $675,000 to renovate a campus cafeteria at a for-profit university. Our investigation disclosed that the information provided by the complainant was incomplete. The renovations added new kitchen units to be used by groups of NCCC members. The Corporation had determined that installing kitchens and requiring members to prepare their own group meals would promote team work and reduce the overall food costs of the program.
– Case ID: 2015-006
Allegation of Misuse of Federal Grant Funds/ Unallowable Service
A Hotline complaint alleged that an AmeriCorps Site Director at Notre Dame Mission Volunteers (NDMV) San Francisco, CA, had used AmeriCorps funds to pay for lavish dining for members, as well as the Director’s spouse. The complainant also reported that the Director authorized members to claim service hours for unallowable activities and for activities outside their AmeriCorps service.
Because NDMV’s grant was a fixed amount grant, no Federal funds were associated specifically with the meals and other program expenses. The grantee confirmed that the expenses recorded by the Site Director were consistent with its organizational policies and the program’s budget.
Further, the investigation found that the allegations regarding unallowable activities were inaccurate and based on incomplete information. CNCS-OIG concluded that the grantee operated within the purview of the AmeriCorps guidelines and found no evidence to substantiate the allegations. The results of the CNCS-OIG investigation were provided to CNCS management.
– Case ID: 2015-004
Fraudulent Timesheet Results in Denial of Education Award for AmeriCorps Member
The CNCS-OIG received a Hotline complainant alleging that a former AmeriCorps member of Change a Heart Franciscan Volunteer Program (Change a Heart), Pittsburgh, PA, (an AmeriCorps sub-grantee of Catholic Volunteer Network, Takoma Park, MD), submitted inflated AmeriCorps timesheets during his term of service. The complainant alleged that the former member was a part-time employee for ENEC and counted his employment hours towards his AmeriCorps service, which allowed him to earn an education award.
The CNCS-OIG investigation determined that the former member submitted inflated timesheets that allowed him to be eligible for an education award; however, Change of Heart officials never awarded him an education award because he violated Change a Heart and AmeriCorps policies. There was no financial loss to the Government.
– Case ID: 2015-002
Allegations of Prohibited Use of Social Innovation Fund Grants to Support Lobbying Efforts (Unfounded)
A Hotline complaint alleged that a Social Innovation Fund (SIF) grantee used Federal funds for lobbying in support of legislation to ban smoking in public places. The complainant claimed to have witnessed grantee volunteers distributing flyers that urged citizens to vote for an anti-tobacco law in St. Joseph, Missouri.
CNCS-OIG investigators determined that the grantee had a robust program of compliance to avoid lobbying and was in fact using the grant funds to promote healthy lifestyles, including education regarding obesity, nutrition and smoking cessation. The lobbying activities were conducted by an independent organization with a similar name. Investigators found no evidence that the grant-funded organization engaged in lobbying activities.
– Case ID: 2014-022
Allegations of Alteration of Documents and Violation of 45 CFR § 2540.203 (Sex Offender Checks)
CNCS-OIG received a Hotline complaint from a former AmeriCorps member who alleged that an employee of East Bay Community Action Program, Providence, RI, (East Bay), an AmeriCorps grantee, instructed him to alter non-AmeriCorps program documents and students’ test scores. While those allegations were not substantiated, investigators discovered that East Bay did not conduct complete criminal history checks for two AmeriCorps members. The grantee thus allowed two members to serve a combined 491 hours in the community, without a nationwide search to assure that they were not registered sex offenders or murderers. CNCS Director of the Grants Management Office allowed the questioned costs for their service even though the checks were incomplete when the members began service. CNCS later amended its policy to require grantees to ensure that their search of the National Sex Offender Public Website includes results from all United States jurisdictions before a member begins AmeriCorps service.
– Case ID: 2014-014
Settlement of Qui Tam Action Results in Largest Recovery Ever by CNCS
Concurrent with CNCS-OIG’s own investigation of allegations concerning fraud in Project Ayuda, an AmeriCorps program at Paradise Valley Community College (PVCC), Phoenix, AZ, a former employee filed a qui tam action, alleging that the project’s Executive Director engaged in forgery and false statements. Our investigation disclosed that between 2007 and 2010, the Executive Director allowed certain pre-professional students to receive AmeriCorps credit for performing clinical services independently required by their academic programs. As a result, the community received no additional benefit from the AmeriCorps funds expended. By approving false timesheets and certifying false education awards, the Executive Director induced AmeriCorps to disburse $2,960,684.05 in Federal funds: $2,036,084.05, in education awards paid to ineligible AmeriCorps members and $924,600 in administrative fees paid to PVCC for expenses related to implementing the grant. Criminal prosecution was declined. The grantee recently settled the civil proceedings for $4,083,304 in damages and penalties, an unprecedented recovery for the AmeriCorps program.
– Case ID: 2013-001
Allegations of Fraudulent Timesheets and Displacement
An anonymous complaint alleging that unnamed AmeriCorps members at Cantera Capital, Cantera, PR, submitted fraudulent timesheets and that program officials assigned members to serve in staff position(s). The investigation found insufficient evidence to substantiate the allegations regarding displacement of staff. Although multiple members alleged that others had submitted false timesheets, each of them refused to name the offenders for fear of physical retaliation. The remaining evidence was inconclusive, leaving CNCS-OIG unable to determine whether false timesheets had been submitted. The results of this investigation were provided to the Puerto Rico Commission.
Unallowable AmeriCorps Service Results in Disallowed Hours and Corrective Actions
A Hotline complaint alleged that program officials of the Austin Independent School District (AISD), Austin, TX, were requiring AmeriCorps members to fill in as substitute teachers. CNCS-OIG referred this matter to the OneStar Foundation (Texas State Commission), Austin, TX, for review and resolution. The Commission determined that 13 out of the 14 members assigned to the school district were asked to serve as substitute teachers, grade assignments and perform other unallowable activities and disallowed the claimed service hours. Further it required the school district to update its procedures and policies and provide training to staff to ensure that members were not required to perform unallowable activities.
Unauthorized Service Results in Disallowed Service Hours
A Hotline complaint alleged that an individual enrolled as an AmeriCorps member serving at Northern Ohio Medical University (NEOMED), Rootstown, OH, was not performing AmeriCorps service but was instead managing the AmeriCorps program as a member of NEOMED’s staff. CNCS-OIG discovered that NEOMED’s personnel directory listed the individual as the “AmeriCorps Manager, Family & Community Medicine,” and referred the matter to CNCS management for further action, which in turn directed the Serve Ohio Commission on Service & Volunteerism (Commission), Columbus, OH, to look into the matter. The Commission found no irregularities except for a discrepancy of three hours in time reporting. Although the most serious allegations were unsubstantiated, the Commission advised that it had taken steps to improve grantees’ documentation of member service hours and establish a well-defined separation between individuals serving as AmeriCorps members and becoming AmeriCorps program staff. CNCS management concurred with the Commission’s findings.
Improper Use of AmeriCorps Members Results in Disallowed Costs
The New York State Commission informed CNCS-OIG that, during a monitoring visit to sub-grantee Green City Force, Inc. (Green City) Brooklyn, NY, they were made aware of allegations regarding alteration of AmeriCorps members’ timesheets and unallowable service activities beyond the scope of the grant. Following up on these allegations under the direction of CNCS-OIG, the Commission concluded that 36 percent of the service hours claimed for the grant year 2013-2014 were unallowable, constituting service outside the scope of the grant, activities performed outside the United States and impermissible displacement of staff from which the grantee benefited directly. As a result, the Commission disallowed $23,788.54 in education award costs.
Allegation of Displacement-Improper use of AmeriCorps Members
The OIG received a Hotline complaint from a former AmeriCorps member alleging allegations of fraud, abuse, and non-compliance involving AmeriCorps grantee employees, Our House, Little Rock, AR, a site for the Community Initiative of Arkansas (CIA) grant administered by the Arkansas Service Commission (Commission). The complainant reported that during her service as a member, she performed duties ordinarily performed by staff employees. The complainant further alleged other members were also serving in staff capacity. Additionally, the individual reported she was treated differently than other members, and did not perform meaningful service claiming it did not amount to anything more than babysitting at the daycare center.
The OIG investigation determined there was insufficient evidence to prove some of the allegations made by complainant. It appeared the complainant herself may have engaged in questionable service when she claimed she periodically watched children during evening events. However, the individual was unable to quantify the amount of time she engaged in such activities. In regards to other members performing staff functions, there was no evidence to support the allegations. The OIG provided the results of this investigation to the Arkansas Commission.
Allegation of Displacement/Misuse of AmeriCorps Members
The OIG received a Hotline allegation from an anonymous complainant concerning the displacement of employees and the misuse of AmeriCorps members enrolled at various sites under the American National Red Cross AmeriCorps*National Preparedness and Response Corps AmeriCorps Program.
Preliminary investigation identified several members serving at various Red Cross location stated that they had displaced a staff employee and/or performed service outside the scope of their position description. This matter was referred to Corporation management after the OIG determined resolution would best be handled administratively by Corporation management under its grant monitoring program.
- Case ID: 2014-012
NCCC Employees Violated Agency Acquisition Policy To Pay Catering Costs
An OIG investigation determined that two NCCC employees violated the Corporation’s acquisition policy, as well as an NCCC policy on debit card use, by improperly directing an NCCC team leader to use a Government-issued debit card to pay a caterer $5,621.97 for a graduation banquet (celebrating completion of national service). According to NCCC management, it had terminated the use of debit cards for banquet expenses prior to OIG’s investigation, and now requires an approved contract to cover banquet costs, reducing expenses.
- Case ID: 2014-003
Proactive Vulnerability Assessments at NCCC Campuses Lead to Corrective Action
As part of its fraud prevention efforts, the OIG assessed the vulnerabilities of the Pacific, Southwestern and Southern National Civilian Community Corps (NCCC) campuses in the areas of supply and equipment management, fleet operations, debit card usage and cash management. The OIG found a number of procedures that were inadequate, outdated, or not being followed by NCCC staff and NCCC AmeriCorps members. Examples include:
Neither the campuses nor NCCC headquarters could produce a copy of the specific procedures to be used in conducting and documenting the required quarterly audits of debit cards, resulting in an ad hoc process without program-wide comparability;
Contrary to written procedures, NCCC staff was allowing members to use their NCCC-issued debit cards for food purchases even while not on a deployment (spike);
Investigators noted substantial discrepancies between General Services Administration (GSA) vehicle logs and the vehicles’ mileage, preventing individual accountability and creating a risk of misuse of those vehicles;
Staff at one campus was unable to validate costs and expenditures related to travel and operations, allegedly because external hard drives crashed, without backup;
Investigators advised NCCC program management of these and other findings and observations. NCCC management responded that it was addressing the findings and recommendations by updating its policies and had implemented new procedures.
-Case ID: 2014-006 (Sacramento), 2014-007 (Denver), 2014-008 (Vicksburg)